There have been no more reports of performance degradation in AMERICAS2 Data Center. All Highspot functionality is fully operational.
Posted Jan 22, 2024 - 15:26 PST
Monitoring
We have seen the degradation issues subside & performance has returned to functioning as normal. We will continue to monitor this throughout the rest of the afternoon. We will provide another update by 4PM PT.
Posted Jan 22, 2024 - 12:47 PST
Update
We are continuing to investigate the performance degradation issues occurring in AMERICAS2 Data Center. We will provide another update at 1PM PT.
Posted Jan 22, 2024 - 10:51 PST
Investigating
We are currently investigating reports of performance degradation, including slowness, in our AMERICAS2 Data Center. We will provide another update at 11AM PT.
Posted Jan 22, 2024 - 08:52 PST
This incident affected: AMERICAS2 (Administration & Authentication, Analytics, Content, CRM Integration, Learning, Pitches, Search, Support Center, Engagement).