The Engineering Team has identified the root of the performance degradation issues and instituted a fix. This incident is fully resolved.
Posted Apr 23, 2024 - 09:57 PDT
Update
We are continuing to investigate reports of performance degradation issues in the AMERICAS1, AMERICAS2, and EMEA1 Data Centers. We will provide another update at 10AM PT.
Posted Apr 23, 2024 - 08:57 PDT
Investigating
We are currently investigating reports of content processing delays & performance degradation in our AMERICAS1, AMERICAS2, EMEA1 Data Centers. We will provide another update at 9AM PT.
Posted Apr 23, 2024 - 07:52 PDT
This incident affected: AMERICAS1 (Administration & Authentication, Analytics, Content, CRM Integration, Learning, Pitches, Search, Support Center, Engagement), EMEA1 (Administration & Authentication, Analytics, Content, CRM Integration, Learning, Pitches, Search, Support Center, Engagement), and AMERICAS2 (Administration & Authentication, Analytics, Content, CRM Integration, Learning, Pitches, Search, Support Center, Engagement).