Performance Degradation in AMERICAS2 Data Center

Incident Report for Highspot

Resolved

There have been no more reports of performance degradation in AMERICAS2 Data Center. All Highspot functionality is fully operational.

Posted Jan 23, 2024 - 12:46 PST

Monitoring

We have seen the degradation issues in AMERICAS2 Data Center subside & performance has returned to functioning as normal. We will continue to monitor this throughout the rest of the afternoon. We will provide another update by 1PM PT.

Posted Jan 23, 2024 - 10:54 PST

Investigating

We are currently investigating reports of performance degradation, including slowness, in our AMERICAS2 Data Center. We will provide another update at 11AM PT.

Posted Jan 23, 2024 - 08:33 PST

This incident affected: AMERICAS2 (Administration & Authentication, Analytics, Content, CRM Integration, Learning, Pitches, Search, Support Center, Engagement).