The Engineering Team has deployed a fix for the performance issues in the AMERICAS1 & AMERICAS2 Data Centers. Performance in the AMERICAS1 & AMERICAS2 Data Centers is back to normal.
Posted Jan 24, 2025 - 14:39 PST
Update
We continue to investigate the reports of degraded performance in the AMERICAS1 & AMERICAS2 Data Centers. The Engineering Team is actively working on a fix at the moment. We will provide another update at 3PM PT.
Posted Jan 24, 2025 - 12:37 PST
Update
We are continuing to investigate the performance degradation issues occurring in the AMERICAS1 & AMERICA2 Data Centers. We will provide another update at 1PM PT.
Posted Jan 24, 2025 - 11:35 PST
Investigating
We are currently investigating reports of degraded performance in the AMERICAS1 & AMERICA2 Data Centers, including slow load times & server errors. We are actively investigating this issue and will provide another update at 12PM PT.
Posted Jan 24, 2025 - 10:49 PST
This incident affected: AMERICAS1 (Administration & Authentication, Analytics, Content, CRM Integration, Learning, Pitches, Search, Support Center, Engagement) and AMERICAS2 (Administration & Authentication, Analytics, Content, CRM Integration, Learning, Pitches, Search, Support Center, Engagement).