Reports of "Server Dizzy" Errors in AMERICAS2 Data Center

Incident Report for Highspot

Resolved

This incident has been resolved. End-users should no longer be running into performance degradation issues in our AMERICAS2 Data Center.

Posted Jan 16, 2024 - 09:25 PST

Update

We are continuing to investigate the known issue related to performance degradation in our AMERICAS2 Data Center. Symptoms for this issue may include slow content load, page errors, login issues, or other unexpected behavior. We will provide another update at 10:30 AM Pacific Time.

Posted Jan 16, 2024 - 08:57 PST

Investigating

We are currently investigating reports of "Server Dizzy" errors in the AMERICAS2 Data Center. The Engineering team is actively investigating. We will provide another update at 9AM PT.

Posted Jan 16, 2024 - 08:11 PST

This incident affected: AMERICAS2 (Administration & Authentication, Analytics, Content, CRM Integration, Learning, Pitches, Search, Support Center, Engagement).