Notification Emails Event

Incident Report for Highspot

Resolved

This incident has been resolved.

Posted Oct 18, 2024 - 09:27 PDT

Update

A hotfix has been deployed to address the notification error event, and we are continuing to monitor the situation and will provide an update as available. You may begin to receive email notifications as the system sends out emails from the queue.

Posted Oct 17, 2024 - 17:08 PDT

Monitoring

On Tuesday, October 15th we experienced an issue with additional notification emails being sent in error. We've identified and mitigated the core problem, and have disabled some notification emails as part of the investigation. We apologize for any inconvenience this may have caused.

Posted Oct 16, 2024 - 21:31 PDT